Europcar offers a wide range of vehicles, designed to cater for every occasion, but judging by the unusual items customers leave behind, the rental cars have strange stories to tell. In a survey of its branches, Europcar staff revealed the strangest items found in the back of returned vans and cars, ranging from furry handcuffs to a false leg.
CDs, sunglasses and umbrellas are among the most common objects left behind, but staff at Europcars Liverpool branch were surprised to find a false leg in one car. Staff in Liverpool also found a pair or white, ladies shoes under the passenger seat of a car returned by a regular customer. They rang his home, but his wife answered and said the shoes were not hers. The red-faced staff explained that they had probably been left by the previous customer. Luckily his wife was understanding and he laughed about it next time he came in.
Europcar customers obviously have a lot of cash to flash, considering staff at different branches have found £1,000 worth of designer clothes left behind, £600 of House of Fraser vouchers and £300 in cash. Some of the more unusual items include a set of furry handcuffs left in a car at the Yeovil branch, 50 fluorescent light bulbs and a Scottish Pipers black ostrich hat left at the Hamilton branch and a cooked sausage behind the engine of a car rented in Exeter.
On a more fragrant note, one worker at the Stansted branch found an estate car full of plants. They couldnt be locked in the lost property cupboard, so the office smelt and looked like a florists.
Catriona Lougher of Europcar comments, The size and variety of Europcars fleet obviously attracts customers from all walks of life, judging by the bizarre objects staff find left in vehicles. However, Europcar staff are always professional and understanding, going the extra mile to try and reunite customers with their lost property.
Most Common Items Left in Europcars Rental Cars
· Mobile Phone
· Sat Nav
Unusual Items Left in Europcars Rental Cars
· A false leg (Liverpool)
· A stocking (Hull)
· A mannequin (Hull)
· Furry Handcuffs (Yeovil)
· 50 Fluorescent Light bulbs (Hamilton)
· A Scottish Piper’s Black Ostrich Hat (Hamilton)
· A printer (Aylesbury)
· A toy elephant (Milton Keynes)
· A car full of flowers (Stansted)
· A wheelchair (Bradford)
· An ammunition case and stretcher (Reading)
· Half a pint of beer with a CD called The Art of Speed Seduction (Reading)
· A pair of ladies black pants (Sheffield)
· £300 cash (Sheffield)
· Colostomy bags (Sheffield)
· 10 odd pairs of shoes (Salford)
· A cooked sausage behind the engine! (Exeter)
Notes to EditorsOwned by the French private equity firm Eurazeo, Europcar is the European leader in passenger car and light utility vehicle rentals. Since March 2007 with the acquisition of Vanguard EMEA (National & Alamo brands), its network comprises over 5,300 rental outlets in 160 countries. Europcar serves business and leisure customers throughout Europe, Africa, the Middle East, Latin America and the Asia-Pacific region. Excluding franchise operations, in 2007 Europcar signed more than 10 million rental contracts, with 7,700 employees and a fleet exceeding 215,000 vehicles.
For more information: www.europcar.com
For further press information please contact: Dominic Dennis, Madeleine Roles, Elinor Puzey or Alison Reeson at HSL, Churcham House, 1 Bridgeman Road, Teddington, Middlesex, TW11 9AJ. Telephone: 020 8977 9121 Fax: 020 8977 5200. Email: email@example.com