London, January 2013 Europcar, the leader in car hire services in Europe, has confirmed its credentials in the corporate travel sector by winning the Ground Transportation category in the 2013 Business Travel Awards. Ken McCall, Managing Director, Europcar UK Group, believes the companys success is largely down to its dedicated focus on the needs of business travellers.
We understand the importance of making the car hire experience as convenient and efficient as possible for business travellers explained Ken McCall. We have, therefore, committed sustained investment to putting the business traveller at the heart of our services. It goes to the heart of why we have a 99.5% corporate customer retention rate and its hugely rewarding to see this acknowledged by our success in the Business Travel Awards.
Business travellers value speed, convenience and service and recent initiatives from Europcar address these needs head-on. For example, the companys new and convenient eReady service, introduced at the end of 2012, eliminates the queues for vehicle pick up. Its ideal for the hectic schedule of business travellers, especially those arriving at airports.
Europcar is also the only hire company with a delivery and collection service that is fully bookable through Travel Agents GDS system. This enables the corporate customers chosen business travel agent to track their employees whereabouts, fulfilling duty of care liabilities and peace of mind during times of crisis.
As well as focusing on the driver experience, we also remain committed to giving travel managers and bookers easy to use tools to manage the car hire needs of their travellers concluded Ken McCall.
With continued development of our online hire management systems, we provide instant online access to all the functionality required so that car hire managers can forward plan future car hire bookings, arrange hire extensions and set up vehicle collection and delivery. I am sure this was another reason why Europcar was awarded Best Ground Transportation Company for 2013 in the Business Travel Awards.
For further press information please contact the Europcar UK Press Office: Dominic Dennis, Arran Fano, Madeleine Roles or Wendy Harrison on 020 8977 9132. firstname.lastname@example.org
Europcar is the leader in car rental services in Europe. Present in 140 countries, the company provides customers with access to the worlds largest vehicle rental network through its own operations, franchisees and partnerships. With 6,500 employees committed to delivering customer satisfaction and an average fleet of 190,000 vehicles, Europcar is conscious of its corporate citizenship responsibilities. Winner of the first World Travel Award recognizing the World’s Leading Green Transport Solutions Company, Europcar also was honored with the Award in 2010 and 2011. Europcar is owned by Eurazeo.
For more information: www.europcar.co.uk