Europcar launches Roadside Assistance Express in Northern Ireland
A faster service and added peace of mind for customers driving in the region
London, December 2014 – Europcar, the leader in car hire services in Europe, is improving its hiring and driving service for customers in Northern Ireland with the launch of its Roadside Assistance Express. The enhanced offering aims to get customers back on the road as quickly as possible in the event of a breakdown.
Anybody hiring or driving a Europcar vehicle in Northern Ireland now has the option to purchase Roadside Assistance Express. In the event of a breakdown, a dedicated phone number initiates the express assistance process. With standard roadside assistance, the customer and broken down vehicle are taken to the nearest Europcar branch where the customer is given a replacement vehicle. The Roadside Assistance Express service goes one better; a replacement vehicle is brought to the customer, wherever they are, also covering breakdowns that occur in the Republic of Ireland.
“The new Roadside Assistance Express service being launched in Northern Ireland is designed to save customers time in the event of an emergency breakdown” explained Ken McCall, Managing Director, Europcar UK Group. “We understand that customers hiring and driving in Northern Ireland can visit some remote locations, several hours away from a Europcar branch, so knowing that a replacement vehicle can be on its way in the unfortunate event of a breakdown gives an added level of peace of mind.”
For further press information please contact the Europcar UK Press Office: Dominic Dennis, Madeleine Roles, Ed McCambridge or Wendy Harrison on 020 8977 9132. firstname.lastname@example.org
About Europcar Group:
Europcar is one of the leading mobility players in Europe. Present in over 130 countries, the group provides customers with one of the largest car rental networks through its own operators, franchisees and partnerships. Europcar operates worldwide its own brands Europcar® and InterRent, which is its low cost brand. It also operates the National and Alamo brands in EMEA. The group puts customers at the heart of its mission whether it is innovation or service. All the employees of the group are committed to delivering customer satisfaction. Europcar is actively promoting Corporate and Environmental social responsibility. Europcar has been recognised again in 2012 and for the 4th consecutive year, as the winner of the first World Travel Award and as the World’s Leading Green Transport Solutions Company. Europcar was honoured for the first time in 2012 with the “Europe’s Responsible Tourism Award”. Europcar is owned by Eurazeo, one of the leading listed investment companies in Europe.
For more information: www.europcar.co.uk